Examination Registration
To register for an ALU exam, visit our online store and choose the correct option under the Exam Registration section.
Click here to view a price list of all ALU offerings.
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Individual Student Registration
If you are an individual student registering yourself, click on the “Register Myself” option. All exams you are eligible to register for based on your exam history should show up. If the exam you wish to register for is not available and you believe this to be an error, please contact registrar@alu-web.com.
Group Registration
To reduce the time and effort required for company Educational Representatives who wish to enroll two or more students in ALU examinations being administered at a single company site, the Academy offers a multi-student registration option.
If you choose to coordinate exam registration for a group of students, click on the “Register Someone Else” option. A screen will pop up where you can either select an existing student to register or add a new student to register. Please note that you will only be able to select existing students that belong to the same company location as you. If there is an existing student who you wish to register that does not come up as an option, please contact registrar@alu-web.com.
Once you have selected an existing student or selected to add a new student, please either verify their existing information or enter all required information, and then click “Save & Close”. All exams that the student is eligible to register for based on their exam history should show up. If the exam the student wishes to register for is not available and you believe this to be an error, please contact registrar@alu-web.com.
Checkout and Payment
To continue, click “Proceed to Checkout”, then review your order and enter your payment information.
*Payment must be made in U.S. Dollars*
If you are paying by credit card: Choose the “Pay Now” option, and enter your card information before clicking “Submit Order”. A receipt for your order will be emailed to you shortly.
If you are paying by check or wire transfer: Choose the “Pay Later” option, enter the check number that will be used to pay or write in “Wire Transfer”. Checks must be sent within 2 business days of your order. If you are paying by wire transfer, please follow the instructions on this document.
Exam Cancellation:
ALU exam registrations may be cancelled upon request by sending an email to registrar@alu-web.com. Requests for cancellation received within 24 hours of registering will not be subject to an administrative fee. Students may cancel their exam registration by February 1st for April exams or by August 1st for October exams and will receive a full refund minus a $75.00 US administrative fee.
There will be no refunds for cancellations after February 1 for April exams or after August 1 for October exams, unless there are extenuating circumstances preventing a student from taking an exam, such as a medical or family emergency. If you believe you meet the criteria for consideration of a late cancellation, please send an email to registrar@alu-web.com detailing your circumstances, and it will be reviewed by the ALU Executive staff. It is the policy of the Academy of Life Underwriting that once a student is registered for an exam, the registration belongs to the student, even if they are registered by a company representative. In the event that a student leaves their employer after being registered for an exam, the registration still belongs to the student, and may not be transferred to another student.
It is each student’s responsibility to read the provided instructions for the exam including technology requirements and how to complete a system check in advance of their exam. If a student discovers any technology issues that may affect their ability to complete their exam, they should notify the ALU immediately by sending an email to registrar@alu-web.com. Failure to follow exam instructions and notify the ALU at least two weeks prior to the exam may result in the inability to complete the exam and the student will not be entitled to a refund.
If a credit card charge for a student’s exam registration is disputed for any reason, the exam registration will be cancelled. If the student wishes to register for another ALU exam in the future, they may be liable to pay any chargeback fees that were assessed to the ALU as a result of the disputed charge.
Effective June 1, 2024 the ALU will no longer be able to reissue refunds for 2020 exam cancellations.
System Requirements
Starting with the April 2023 exams, the ALU will be utilizing a new online proctoring service called Rosalyn.
In order for students to take an ALU exam, they must be able to download the Rosalyn desktop application. Please ensure well ahead of time that you will be able to download the application to your computer. Some companies may block this download. If this is the case, please either contact your company’s IT department today to allow it or make arrangements to use a personal computer.
Rosalyn is installed as a desktop application for MacOS or Windows - it is NOT a browser extension. Candidates will be guided to download this application before they start their exam and instructions will be provided to them as a part of this process.
The system requirements for Rosalyn are:
Operating System - Any of the following
- Windows 10
- Windows 11
- MacOS High Sierra
- MacOS Catalina
- MacOS Monterey
- MacOS Ventura
- MacOS Big Sur
Browsers - Any of the following
- Google Chrome - Latest Version (Preferred)
- Mozilla Firefox - Latest Version
- Microsoft Edge - Latest Version
- Apple Safari - Latest Version
Hardware Requirements - All of the following
- Working camera
- Working microphone
- At least 100Mb RAM
- At least 300Mb available hard drive space
Network Requirements
- Broadband internet with a minimum upload/download speed of 500Kb/s
Special Accommodations Policy:
The Academy of Life Underwriting (ALU) is dedicated to complying with the Americans with Disabilities Act (ADA), including providing reasonable accommodations for students with disabilities who sit for our exams. We hold to the definition of disability as defined by the ADA: a person with a disability as a person who has a physical or mental impairment that substantially limits one or more major life activity.
If a student wishes to request an accommodation, we require the following documentation.
- Completed Accommodations Request Form.
- Signed documentation from the medical provider or institution who diagnosed the condition and/or from whom the student currently sees for treatment verifying the disability and noting recommended accommodations.
This documentation should be sent to registrar@alu-web.com. If requesting an accommodation, students should wait until after receiving a response to the request to register for the exam.
Please allow up to 10 business days for review. All requests should be received at least 30 calendar days prior to the registration deadline. If a student wishes to register without a late fee, the request should be received at least 15 business days before the late-fee deadline to ensure enough time for review.
All requests, reviews, and accommodations will be kept confidential and only reviewed by the pertinent parties within ALU.
If you have any questions about our policies or review process, please reach out to us at 202-495-3134 or registrar@alu-web.com.
IMPORTANT DATES
- October 18, 2023 - Registration opens for the April 2024 ALU exams.
- December 1, 2023 - Announcement of October 2023 examination results.
- February 1, 2024 - Enrollment deadline for examinations at regular fee. Withdrawal deadline for refund of exam fee less a cancellation fee.
- March 1, 2024 - Enrollment deadline for examinations with additional late fee.
- April 16, 2024 - ALU examinations written 9:00 a.m. to 12:00 noon, local time. All examinations must be written at this time.
- June 1, 2024 - Announcement of April 2024 examination results.